The Doctors Answer " Re-Defining Practice Management For Medical Experts
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The Doctors Answer is an effective replacement to the traditional answering services that are associated with long hold times for patients and non-compliance with the HIPAA Act. This medical answering service is an automated system that has the following main features: • multiple message delivery options in the form of text, email messages, and voice-mail • real-time support to patients on an uninterrupted basis for 24 hours and 7 days a week • toll free or local number dialing options • a provision for unlimited extensions for routine office messages • a professionally recorded greeting to address the patient-on-call How It Works? Whenever a medical emergency arises and the patient calls the doctor's office, he gets directed to The Doctors Answer service that prompts the patient to record the message. In the following step, the message is delivered to the doctor on-call in real-time. The final step relates to the doctor calling back the patient on a priority basis and addressing his emergency needs. While the emergency concerns of patients get addressed immediately, the routine messages that concern fixing an appointment get answered by the office staff the following day. Field Of Application Being extensively used by hospitals, private medical facilities, dental experts, physicians, and healthcare companies, The Doctors Answer streamlines and secures the procedures concerning after-hours practice management with emphasis on the patient-doctor coordination. For security reasons, the service employs a 128-bit encryption message delivery system. Besides, the employees are provided HIPAA compliance training to stay updated with the current rules and regulations. Services Offered The doctors in need of medical answering services can chat with a live representative online for a free consultation and demo on the Doctors Answer. By paying $100, medical experts can further procure a guaranteed service where they can expect a refund of the first month’s charges if the answering system fails to match up to their standards and requirements. The service also includes a “Who's On Call?” feature that allows patients to select the medical expert they want to attend to their emergency call. User comments, Ratings and Reviews
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